Meet Your Team.

Jeff is delighted to lead the most revolutionary and innovative SHARS company in Texas. A native Texan from Corpus Christi and a graduate of the University of Texas Austin, Jeff leads the industry with his expertise in K-12 software and solution services. Jeff brings an outstanding record of consulting districts to facilitate technology planning, identifying program needs and implementing lasting solutions aimed to improve school district project development. His experience in designing and establishing programs and providing active support through business analytics, account management, district on-boarding, engineering and technical support, and implementation of best practices has helped build the foundation for Onward Medicaid Solutions.

A recognized leader in the SHARS community, Stasia brings 19 years of school-based Medicaid experience to Onward Learning. Her passion for mentoring and leading school districts to achieve definitive SHARS and MAC success has made a positive impact to hundreds of school districts across Texas. Serving as an advocate for Texas Medicaid, Stasia has built a reputation as a trusted and expert source of knowledge for her clients.

Jeff Dominguez

President and Owner

Stasia Viator

VP of Client Success and Regional Sales Executive

An industry trailblazer, Charlene brings 29 years of experience in school-based Medicaid to Onward Learning. Not only a Medicaid historian, but also one of the most revered names in SHARS, Charlene served as an essential member of the founding team who implemented SHARS in Texas in 1992. Her passion has always been to ensure the maximization of Medicaid reimbursements to enable school districts to focus on providing the best quality of health-related services to their students.

Highly accomplished and experienced, Karla brings 22+ years of health care experience, including 11 years of school-based Medicaid experience & 10+ years of Information Technology, to the Onward team. Karla's desire to develop new, secure & innovative designs has led Onward to develop the most revolutionary product on the market. She is driven by her passion to ensure our clients use technology as a tool to positively enhance their entire SHARS experience. Karla received a Bachelor in Computer Information Systems from the University of Houston and a Master's degree in Business Administration (MBA) from Texas Woman's University.

Charlene Carroll

VP of Operations and Business Development

Karla Fernandez

VP of Information and Technology

With 27 years of experience in Texas school-based Medicaid, Aprel brings an array of experience from every aspect of (SHARS) including technology, finance, and account management. With a program overview perspective, she draws from all her experience to identify needs, gaps, and innovative solutions to streamline the (SHARS) process. She received a Bachelor’s degree in History and Education from the University of Texas at Arlington.

Nora joins the Onward team bringing 26 years of SHARS, MAC and RMTS experience & has supported school districts in the Houston, DFW & Rio Grande Valley regions of Texas. Bilingual in English and Spanish, Nora is able to provide training to providers of various backgrounds throughout our state. SHARS policy is one of her greatest strengths as she is passionate about audit compliance. Nora desires to not only bring your district maximum Medicaid reimbursement, but she is dedicated to ensuring your district keeps that reimbursement. Her strong relationships with TEA & HHSC officials is a true benefit to her school district clients.

Aprel Dobson

Director of Finance

Nora Garcia

Director of Client Success

Susanne (Susie) brings 37 years of experience in Special Education to the Onward Team. A native El Pasoan and retiree from one of the largest school districts in El Paso. She spent 10 years as a special education teacher, 12 years as diagnostician and 15 years as Coordinator of Assessment and Transition. She has trained and mentored countless teachers, assessment personnel and administrators throughout her years in education.Susie is based in El Paso, TX.

For over 15 years, Shawn has been a prominent leader in the SHARS industry. Driven to influence and make a difference in the lives of those she is privileged to work with, Shawn aims to provide valuable support to Texas school districts. As a Senior SHARS Account Manager, her key goal includes ensuring districts are facilitating their SHARS program in a compliant manner. In addition to her primary job function, Shawn's Bachelor of Arts degree in Communication fuels her passion for conference planning and marketing. A native Houstonian, Shawn loves to make the most of her free time by reading, taking long walks, bike riding and relishing in family time.

Susie Flores

Director of Compliance

Shawn Gibbs

Director of Business Development

Lynda is proud to bring 40+ years of experience in customer support & bookkeeping to Onward. For 7 years, Lynda provided Texas school districts with compliant SHARS Medicaid training, primarily working with school districts located in the Valley. Lynda joined the Onward team after leaving Taylor ISD’s Central Administration Office. Driven by the desire to put the needs of the client first, Lynda draws from all her experience to identify the needs of each client & how to help each provider feel empowered to participate in the SHARS Medicaid program.

A proud native Houstonian, Victoria is excited to bring her 20+ years of clerical support and 4 years of Texas SHARS experience to Onward. After receiving her Associates in Teaching from Houston Community College, Victoria was recruited by Onward to serve as a Client Support Manager. Dedicated to problem solving & patience, Victoria is enthusiastic about assisting districts, especially low funded districts, in reclaiming the expenses used to assist SPED students & put the funds back into their district's programs.

Lynda Wallace

Client Support Manager

Victoria Cruz

Client Support Manager

Bringing 15 years of SHARS data entry, customer service and quality control management experience, Amy joins the ONWARD team to further advance the exceptional service of the client management team. Amy embraces client support with a positive and optimistic attitude. Her ability to problem solve as well as her exceptional attention to detail make her a leader in her field. Born and raised in Austin, TX Amy continues to call Austin her home where she, and her husband, enjoy watching their daughters play on several school sports teams and on their free weekends, visiting the Texas coast.

Veronica is a native and current resident of El Paso, TX with 31 years of special education experience. She served 26 years as a certified Speech Language Pathologist working with students ranging from 3 to 21 years of age. For 5 years, she was part of the administration team in the role of Special Education Coordinator. Among her many duties, she supervised Speech Language Pathologists, Occupational Therapists and Physical Therapists. Veronica is excited to partner with Onward's amazing west Texas school districts to provide SHARS support to special education professionals.

Amy Peebles

Client Support Manager

Veronica Arellano

Client Support Manager

Courtney brings over 10 years of experience in Special Education, as a teacher, SHARS Medicaid Administrator and as an Educational Diagnostician. She has a passion for helping students and wants to ensure that through SHARS, the students are able to obtain all the resources they need to succeed in their educational environment. Courtney graduated from Baylor University with Bachelor's of Business Administration in Finance and from Houston Baptist University with a Master's of Business Administration in Organizational Development and Strategy. In her free time she can be found practicing yoga & meditation, reading or taking long walks with her dog.

For nearly 20 years, LaTonya Vaughn has been a northworthy leader in the SHARS and MAC finance community. Born, raised and currently residing in Houston, TX, La Tonya holds a undergraduate degree in Accounting and a Masters in Organizational Management. With her experience and expertise LaTonya's goal is to assist in making Onward Learning a household name for school district's by providing first-class financial support and direction to all Onward districts. When LaTonya is not wowing clients and colleagues with her experience in school district finance, she is spending time with her children, grandchildren and traveling.

Courtney Bliss

Client Services Manager

LaTonya Vaughn

Senior Finance Manager

Jamie McLaurin brings over 10 years of experience in accounting, budgeting, reconciliation, implementation, and management of multiple accounts. With cross functional team experience, Jaime has the ability and flexibility to work with different levels of organizations to drive output. She is highly adaptable and employs creative resolution to business challenges. Jamie has assisted companies by providing not only basic accounting needs but worked closely with financial directors and entrepreneurs to help build their business plan and scope. She is based in Friendswood, TX.

Originally from Dallas, TX, David came to the University of Texas Austin in 2016, later graduating in 2020 with a Bachelors of Science Degree in Art and Entertainment Technology. David says the best thing about working at Onward is that it allows him to be a part of helping others near and far! Living an active lifestyle, David is either playing video games, dancing, or spending time with his pitbull, Leo.

Jamie McLaurin

Business Support Manager

David Cha

Senior Data Analyst

Kevin is a 2021 graduate of Texas A&M University Kingsville with a Bachelor's in Information Systems. Kevin was dedicated to graduating college and getting a solid job to support his parents, as they both came from Mexico to the United States and provided so many opportunities for him as he was growing up. Kevin enjoys making use of his background in Information Systems at ONWARD to support the ever-changing technology needs of our clients. Some fun facts about Kevin, is that he is an extensive collector of Pokemon cards and figurines. He says "I like to admire the craftsmanship. It's like owning a small piece of art." On nice days Kevin is outside and playing with his four dogs.

Arnulfo, or Castro as we like to call him, hails from Corpus Christi, Texas. He recently graduated from Texas A&M Kingsville with a Bachelor's in Business Administration Accounting. Coupling his customer service skills and accounting degree, he looks forward to working with clients on the financial aspects including cost reports, MAC and certifications of funds. In his free time, he enjoys playing video games and learning about other cultures. He aspires to become fluent in Chinese.

Kevin Alarcon

Information Technology Specialist

Arnulfo Castro

Finance Specialist

Jeff Dominguez

President and Owner

Jeff is delighted to lead the most revolutionary and innovative SHARS company in Texas. A native Texan from Corpus Christi and a graduate of the University of Texas Austin, Jeff leads the industry with his expertise in K-12 software and solution services. Jeff brings an outstanding record of consulting districts to facilitate technology planning, identifying program needs and implementing lasting solutions aimed to improve school district project development. His experience in designing and establishing programs and providing active support through business analytics, account management, district on-boarding, engineering and technical support, and implementation of best practices has helped build the foundation for Onward Medicaid Solutions.

Stasia Viator

VP of Client Success and Regional Sales Executive

A recognized leader in the SHARS community, Stasia brings 16 years of school-based Medicaid experience to Onward Learning.  Her passion for mentoring and leading school districts to achieve definitive SHARS and MAC success has made a positive impact to hundreds of school districts across Texas.   Serving as an advocate for Texas Medicaid, Stasia has built a reputation as a trusted and expert source of knowledge for her clients.

Charlene Carroll

VP of Operations and Business Development

An industry trailblazer, Charlene brings 28 years of experience in school-based Medicaid to Onward Learning.   Not only a Medicaid historian, but also one of the most revered names in SHARS, Charlene served as an essential member of the founding team who implemented SHARS in Texas in 1992.  Her passion has always been to ensure the maximization of Medicaid reimbursements to enable school districts to focus on providing the best quality of health-related services to their students.

Karla Fernandez

VP of Information and Technology

Highly accomplished and experienced, Karla brings over 22 years of Health Care experience, including over 8 years of school-based Medicaid experience and more than 10 years of Information Technology, to the Onward team. Karla's desire to develop new, secure and innovative designs has led Onward to develop the most revolutionary product on today's market. She is driven by her passion to ensure Onward clients use technology as a tool to positively enhance their entire SHARS experience. Karla received a Bachelor in Computer Information Systems from the University of Houston and a Master's degree in Business Administration (MBA) from Texas Woman's University.

Aprel Dobson

Director of Finance

With 25 years of experience in Texas school-based Medicaid, Aprel brings an array of experience from every aspect of (SHARS) including technology, finance, and account management. With a program overview perspective, she draws from all her experience to identify needs, gaps, and innovative solutions to streamline the (SHARS) process. She received a Bachelor’s degree in History and Education from the University of Texas at Arlington.

Susie Flores

Director of Compliance

Susanne (Susie) brings 37 years of experience in Special Education to the Onward Team. A native El Pasoan and retiree from one of the largest school districts in El Paso. She spent 10 years as a special education teacher, 12 years as diagnostician and 15 years as Coordinator of Assessment and Transition. She has trained and mentored countless teachers, assessment personnel and administrators throughout her years in education.Susie is based in El Paso, TX.

Shawn Gibbs

Director of Business Development

For over 15 years, Shawn has been a prominent leader in the SHARS industry. Driven to influence and make a difference in the lives of those she is privileged to work with, Shawn aims to provide valuable support to Texas school districts. As a Senior SHARS Account Manager, her key goal includes ensuring districts are facilitating their SHARS program in a compliant manner. In addition to her primary job function, Shawn's Bachelor of Arts degree in Communication fuels her passion for conference planning and marketing. A native Houstonian, Shawn loves to make the most of her free time by reading, taking long walks, bike riding and relishing in family time.

Nora Garcia

Director of Client Success

Nora joins the Onward team bringing 26 years of SHARS, MAC and RMTS experience and has supported school districts in the Houston, DFW and Rio Grande Valley regions of Texas. Bilingual in English and Spanish, Nora is able to provide training to providers of various backgrounds throughout our amazing state. SHARS policy is one of her greatest strengths as she is passionate about audit compliance. Nora desires to not only bring your district maximum Medicaid reimbursement, but she is dedicated to ensuring your district keeps that reimbursement. Her strong relationships with TEA and HHSC officials is a true benefit to her school district clients.

Lynda Wallace

Client Support Manager

Lynda Wallace is proud to bring over 40 years of experience in customer support and bookkeeping to Onward. For 7 years, Lynda strived to provide Texas school districts with compliant SHARS Medicaid training, primarily working with school districts located in the Valley. Lynda recently joined the Onward team after leaving Taylor ISD’s Central Administration Office. Driven by the desire to put the needs of the client first, Lynda draws from all her experience to identify the needs of each client and how to help each provider feel empowered to participate in the SHARS Medicaid program.

Victoria Cruz

Client Support Manager

A proud native Houstonian, Victoria is excited to bring her 20+ years of clerical support and 4 years of Texas SHARS experience to Onward. After receiving her Associates in Teaching from Houston Community College, Victoria was recruited by Onward to serve as a Client Support Manager. Dedicated to problem solving and patience, Victoria is enthusiastic about assisting districts, especially low funded districts, in reclaiming the expenses used to assist SPED students and put the funds back into their district's programs.

Amy Peebles

Client Support Manager

Bringing 15 years of SHARS data entry, customer service and quality control management experience, Amy joins the ONWARD team to further advance the exceptional service of the client management team. Amy embraces client support with a positive and optimistic attitude. Her ability to problem solve as well as her exceptional attention to detail make her a leader in her field. Born and raised in Austin, TX Amy continues to call Austin her home where she, and her husband, enjoy watching their daughters play on several school sports teams and on their free weekends, visiting the Texas coast.

Veronica Arellano

Client Support Manager

Veronica is a native and current resident of El Paso, TX with 31 years of special education experience. She served 26 years as a certified Speech Language Pathologist working with students ranging from 3 to 21 years of age. For 5 years, she was part of the administration team in the role of Special Education Coordinator. Among her many duties, she supervised Speech Language Pathologists, Occupational Therapists and Physical Therapists. Veronica is excited to partner with Onward's amazing west Texas school districts to provide SHARS support to special education professionals.

Courtney Bliss

Client Services Manager

Courtney brings over 10 years of experience in Special Education, as a teacher, SHARS Medicaid Administrator and as an Educational Diagnostician. She has a passion for helping students and wants to ensure that through SHARS, the students are able obtain all the resources they need to succeed in their educational environment. Courtney graduated from Baylor University with Bachelor's of Business Administration in Finance and from Houston Baptist University with a Master's of Business Administration in Organizational Development and Strategy. In her free time she can be found practicing yoga and meditation, reading or taking long walks with her dog.

LaTonya Vaughn

Senior Finance Manager

For nearly 20 years, LaTonya Vaughn has been a northworthy leader in the SHARS and MAC finance community. Born, raised and currently residing in Houston, TX, La Tonya holds a undergraduate degree in Accounting and a Masters in Organizational Management. With her experience and expertise LaTonya's goal is to assist in making Onward Learning a household name for school district's by providing first-class financial support and direction to all Onward districts. When LaTonya is not wowing clients and colleagues with her experience in school district finance, she is spending time with her children, grandchildren and traveling.

Jamie McLaurin

Business Support Manager

Jamie McLaurin brings over 10 years of experience in accounting, budgeting, reconciliation, implementation, and management of multiple accounts. With cross functional team experience, Jaime has the ability and flexibility to work with different levels of organizations to drive output. She is highly adaptable and employs creative resolution to business challenges. Jamie has assisted companies by providing not only basic accounting needs but worked closely with financial directors and entrepreneurs to help build their business plan and scope. She is based in Friendswood, TX.

David Cha

Senior Data Analyst

Originally from Dallas, TX, David came to the University of Texas Austin in 2016, later graduating in 2020 with a Bachelors of Science Degree in Art and Entertainment Technology. David says the best thing about working at Onward is that it allows him to be a part of helping others near and far! Living an active lifestyle, David is either playing video games, dancing, or spending time with his pitbull, Leo.

Kevin Alarcon

Information Technology Specialist

Kevin is a 2021 graduate of Texas A&M University Kingsville with a Bachelor's in Information Systems. Kevin was dedicated to graduating college and getting a solid job to support his parents, as they both came from Mexico to the United States and provided so many opportunities for him as he was growing up. Kevin enjoys making use of his background in Information Systems at ONWARD to support the ever-changing technology needs of our clients. Some fun facts about Kevin, is that he is an extensive collector of Pokemon cards and figurines. He says "I like to admire the craftsmanship. It's like owning a small piece of art." On nice days Kevin is outside and playing with his four dogs.

Arnulfo Castro

Finance Specialist

Arnulfo, or Castro as we like to call him, hails from Corpus Christi, Texas. He recently graduated from Texas A&M Kingsville with a Bachelor's in Business Administration Accounting. Coupling his customer service skills and accounting degree, he looks forward to working with clients on the financial aspects including cost reports, MAC and certifications of funds. In his free time, he enjoys playing video games and learning about other cultures. He aspires to become fluent in Chinese.

Take the First Step


Don’t just read about the amazing things Onward can do for your school district, make it a reality. Reach out to us today to take the first step towards moving your Medicaid reimbursement potential Onward.


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