2023 FFY Training Schedule
RMTS training is required before the RMTS contacts can access the October – December 2022 Participant List (PL). Failure to meet attendance requirements will result in non-compliance. ISDs not in compliance will be excluded from receiving payments for SHARS services for the entire FFY. Furthermore, ISDs not in compliance will be excluded from submitting a MAC claim for any quarter in which compliance is not achieved.
Click Here for a listing of the available HHSC FFY2023 RMTS Contact training schedule with links to register. ONWARD recommends completing the training in May to allow access to the PL over the summer and all of August. As a reminder, persons who have never attended “initial” training are not eligible to attend “refresher” training and must attend the “initial” training. However, those who have attended training may attend a refresher or initial training.
For more information, please contact your ONWARD Account Manager for assistance or call our toll free support number 1-844-843-1596.
If you are not currently partnered with ONWARD for SHARS and MAC Medicaid services, or you would like to refer ONWARD to a district in your area, we urge you to contact our Sales Team to learn more about our fantastic system, expert Medicaid specialists and impeccable customer service.